QuickBooks is a multi-feature accounting application. Payroll is an essential feature of QuickBooks, which needs to be regularly updated to avoid technical bugs in the application. Many times, while updating payroll, the users come across QuickBooks Error PS038. If you are also facing this challenge, then this blog will help you to eliminate the problems.
Through this blog, we will help you to understand how to fix QuickBooks Error PS038. Besides, we will also inform you about the possible causes and aftereffects of the error.
Error PS038 QuickBooks! What causes it?
- An outdated QuickBooks application could be the primary reason behind this error.
- Users may encounter the error when they try to send online paychecks, but the paychecks contain “Online for transmission.”
- A corrupted company file could also be the primary reason behind this error code.
- An inactive bank account could also be the reason.
- The error may occur when users haven’t updated their payroll with the latest version.
What are the aftereffects of PS038 Error While Running Payroll?
- Once the error occurs, an active window crashes. It also reduces the processing speed and increases the time of task completion.
- The process of updating payroll stops.
- A paycheck submission error occurs.
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How to Fix QuickBooks Error PS038?
Many times, users ask this question why “I Get Error PS038”. Follow the steps given below to resolve the issue.
Solution 1
- Firstly, open the QuickBooks desktop.
- Click the Help tab and click Update QuickBooks desktop.
- Click the Update now tab, choose the updates you want to install, and click Get Updates.
- Once the Update completes, close the QuickBooks application and restart your system.
- Now again, open QuickBooks, go to the Employees tab, click on My Payroll Services, and click Send Usage Data.
- If you can send data successfully, then update payroll again.
Solution 2
- Open QuickBooks, go to the Edit tab, select Find, and choose the
- Click on Choose Filter tab, locate the Filter list, and select Detail Level.
- Now, select Summary Only.
- After that, under the Choose Filter tab, navigate to the Filter list and select Online Status.
- From the drop-down list on the right-hand side, select Online to send.
- Finally, click the Find button to check all the unsent paychecks.
Solution 3
- Initially, make sure that you have created the backup of the QuickBooks Company File to avoid data loss.
- Open QuickBooks, go to the File, click on Utilities, and then click on Verify data.
- If you find the stuck paychecks, then you must run a rebuild data.
- Again, go to the File tab, select Utilities, and click on Rebuild Data.
- Click OK and then click Save to create the backup.
- Click View Results when the rebuild process is completed.
- If the error still appears, move to the next solution.
Solution 4
- If the error still appears on the screen after the rebuild, follow the below-given steps.
- Launch QuickBooks, go to the Edit tab, and click on
- Click the
- Now, click the Summary only
- Again, go to the Choose Filter section, select Online Status, and then click on Online to Send.
- Click on the Find button and then record the details of the paychecks that haven’t been sent.
- Save the File in Excel format.
Edit the Paychecks detail.
- Open the First Check from the list and then click on the Check Detail.
- Go to the Earning section under the Review paycheck window. Make sure to add the same earnings items as the last earning item in the list.
- You will find a Net pay locked Notification on your screen. You must click No over it.
- Now, set the Rate Field of the new earnings item and ensure that the taxes and net pay are the same.
- After verifying all the changes, click
- Over the Past Transactions alert notifications, click Yes.
- Click Save and close the Paycheck.
- Click Yes when the Recording Transactions warning notification appears on the screen.
- Open the Paycheck again and click the Paychecks Detail.
- Confirm the Taxes and Net Pay again, click OK, and then save the changes.
Repeat the same steps for the other paychecks that are facing the same problem.
Final Words
In this blog, we have discussed how to fix QuickBooks Error PS038. We hope you must solve the issue by following the solution mentioned above in the post.